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Pro Shop Manager


Job Overview
The Pro-shop manager is responsible for tee- sheet management, cleanliness of the facility and grounds, the game of golf, golf range upkeep with collaboration with the superintendent, electric cart rotation, managing personnel, scheduling as well as the customer experience.

Reports to: General Manager

Duties and Responsibilities
• The Pro-shop manager will be responsible for all staff, operations, programming
• Hire, manage new staff, and meet with them independently or collectively on a regular basis
• Develop and implement strategies to meet the Club's goals and objectives. Develop and institute new as well as existing programming that will encourage continued member and family participation at the club and attract new business of all types
• Consistently ensures that the club is operated in accordance with the Mission and Vision of the club.
• Develop, maintain and disseminate a fundamental management philosophy to guide all club personnel toward optimal results, employee morale and member/guest satisfaction.
• Serve as the community liaison for the club. Meet with special interest groups to positively impact growth in membership, daily fee play, and event business.
• Consistently demonstrate a high level of visibility at the appropriate times to ensure member, guest, and daily fee satisfaction, always projecting a professional appearance and demeanour.

• Experience as a Manager or equivalent supervisory position
• Class -A- PGA Member an asset but not required)
• Excellent communication skills (written and verbal) and an eye for detail
• A proven track record of high customer satisfaction, accompanied by a consistently strong financial performance throughout the course/club
• Outstanding interpersonal skills (e.g. friendly, outgoing, confident, and enthusiastically cultivating positive relationships with members, guests, daily fee players, events, and staff)
• A team builder. A person who embodies the person of ultimate coach and motivator, someone who brings out the very best in those around him or her by setting clear goals and expectations, providing consistent feedback and support, and who is respectful and professional in all interpersonal dealings

Interviews are scheduled by appointment only. Please send CV to : to schedule and interview.

Mystic Pines Golf & Country Club