Last month, we hosted 9 regional "coffee break" zoom calls with Central Ontario Chapter members. The focus of these discussions was on the challenges faced during this 2020 season and sharing successful best practices.
There was an array of topics discussed, including:
• The increased number of rounds each facility experienced, which was historical for some facilities.
• The benefits that the golf industry promoted as a healthy outdoor activity for people's mental and physical health.
• Many indicated that golf lessens & clinics were a success, with a surge of new golfers, including younger golfers coming to the sport or simply golfers returning to play golf after being away for a few years.
• What takeaways from this 2020 season are operators going to continue to use moving forward into next year to continue the trend? One thing that came across loud and clear, is that pre-paid rounds are definitely here to stay! Another was that the increased tee-time intervals created a more pleasurable, fast-paced round of golf for all to enjoy.
• Visits from either your local public health unit or Ministry of Labour inspectors this summer and how this may have helped you navigate through all the government suggestions on the proper protocol and procedures.
• First hand experiences dealing with a positive COVID scenario at their facility with golfers or staff.
• How facilities were able to continue to provide the high standard of property maintenance with the increased amount of play that was received.
• With the high demand for tee times, many facilities were able to easily move away from third-party tee time booking companies.
• Looking forward at how late facilities plan to stay open and what services they will offer into the fall / winter season as their traditional snowbird members will not be traveling.
• The shift away from traditional shotgun tournaments into straight tee time events, similar to what we did successfully at our Chapter Golf Invitational, where you can continue to keep your tee sheets full and not give up your course for one event.
The feedback I received from our members was that they found these discussions to have been very beneficial. The goal was to get owners and operators talking about best practices for continued success for today, tomorrow and the future regardless of what it looks like.
Yours in golf,
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