Accessibility for Ontarians with Disabilities Act (AODA)

The Ontario government has made changes to the Accessible Customer Service Standard. Make sure your course is informed on where your accessibility standards need to be and review the information below which has been provided by Fatima Finnegan of the Ontario Restaurant Hotel & Motel Association. 

Ontario is the first province, and one of the first jurisdictions in the world, to enact specific legislation establishing a goal and time-frame for accessibility. It is also the first jurisdiction to legislate accessibility reporting and to establish standards so people with disabilities can participate more actively in their communities. The golf industry is not immune to this legislation as the AODA became law in 2005 and the target is to make Ontario accessible by 2025. The purpose of the information below is to help you understand the employment standard and how you as the employer can make your workplace more accessible to new and current employees with disabilities.

If you have any questions about any of the information provided, please contact Fatima Finnegan at ORHMA (Ontario Restaurant Hotel & Motel Association) at ffinnegan@orhma.com.

AODA TOOLBOX
provided by Ontario Restaurant Hotel & Motel Association
 
KEY INFORMATION 
Click here for key AODA information that came into effect January 1, 2017 for ALL Ontario companies.
 
FREE ONLINE TRAINING 
Click here for to complete the FREE online training that is mandatory for ALL staff as per provincial law that all employees in Ontario MUST have this training. It takes approx. 30 minutes to complete.
 
CUSTOMER SERVICE POLICY TEMPLATE 
Click here to download the FREE template for you to modify to be used at your course to ensure compliance.
 
ONTARIO ACCESSIBILITY LAWS
Click here for more detailed information on Ontario accessibility laws.

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